Terms and Conditions - Hedge Trimming Newham
Welcome to Hedge Trimming Newham. By engaging our services, you agree to adhere to the following terms and conditions. Please read them carefully to ensure a clear understanding of our service provisions.
1. Service Agreement
Hedge Trimming Newham provides professional hedge trimming services in the Newham area. Our services include trimming, shaping, and maintaining hedges to enhance the aesthetic appeal and health of your plants.
1.1 Scope of Services
- Trimming and Shaping: We offer precise trimming and shaping of hedges to maintain their form.
- Maintenance: Regular maintenance services to ensure the longevity and health of your hedges.
- Consultation: Professional advice on hedge care and maintenance schedules.
2. Booking and Scheduling
Appointments can be scheduled through our office hours. We strive to accommodate your preferred timings, but services are subject to availability.
2.1 Cancellation Policy
If you need to cancel or reschedule an appointment, please notify us at least 48 hours in advance. Cancellations made within this period may incur a cancellation fee.
3. Payment Terms
Payment for services is due upon completion of the job unless prior arrangements have been made.
3.1 Accepted Payment Methods
- Cash
- Credit/Debit Cards
- Bank Transfers
4. Service Guarantee
We are committed to providing high-quality services. If you are unsatisfied with our work, please contact us within 7 days of service completion for a resolution.
4.1 Liability
Hedge Trimming Newham is not liable for any damage caused by factors beyond our control, including extreme weather conditions or pre-existing plant diseases.
5. Customer Responsibilities
Customers are responsible for ensuring that the areas to be trimmed are accessible and free from obstructions. Please also inform us of any specific requirements or concerns before the service date.
5.1 Property Access
Customers must provide access to their property during the scheduled service times. Failure to do so may result in rescheduling fees.
6. Health and Safety
Our team adheres to strict health and safety guidelines to ensure the well-being of both our staff and customers. Safety equipment is used during all operations.
6.1 Compliance
We comply with all local regulations and standards related to hedge trimming and landscaping services.
7. Privacy Policy
Hedge Trimming Newham respects your privacy. Personal information collected during service bookings is used solely for service provision and is not shared with third parties.
7.1 Data Protection
We implement appropriate security measures to protect your personal data from unauthorized access or disclosure.
8. Changes to Terms
Hedge Trimming Newham reserves the right to modify these terms and conditions at any time. Customers will be notified of any significant changes.
8.1 Notification of Changes
Updates to the terms will be communicated via email or through our official communication channels.
9. Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from our services will be subject to the exclusive jurisdiction of the courts in England and Wales.
9.1 Dispute Resolution
We encourage customers to contact us directly to resolve any disputes amicably before seeking legal remedies.
10. Acceptance of Terms
By booking and utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.